Patient Centered Medical Home

PCMH decal

Five Rivers Family Health, Medical Surgical, Pediatric & Samaritan Homeless Centers are recognized as Level 3 Patient Centered Medical Homes by the National Committee for Quality Assurance (NCQA).


What is a Patient-Centered Medical Home (PCMH)?

The Patient Centered Medical Home is a new and innovative way of providing primary care services. The goal is better care for you, the patient. It builds on the personal relationship that you already have with your trusted provider and includes the following:

A Team Approach

An expanded team of people is focused on your individual health care needs and your preferences about how that care is delivered. Physicians, Certified Nurse Midwives, Nurse Practitioners, Nurses, Dieticians, Social Workers, and Medical Assistants work together to make sure that you get the right care at the right time.

Improved Access

Same and next day appointments, telephone care, evening office hours, after-hours phone access, and secure email communication with your provider makes it easier for you to get what you need.

Electronic Health Record

Technology gives you and your team reminders about needed care and helps monitor changes in your health over time. Your secure access to that health record allows you and your team to communicate more easily about matters that concern you.

Network of Support Services

Extensive educational resources, coaching, and self management support will assist you in setting and achieving your health goals.

Coordination of Care

Your provider will work closely with trusted specialists and hospitals and coordinate your care to make sure that your entire healthcare team is working together to assure your best health.

Continuous Improvement

Your provider and their team will enlist ongoing quality improvement strategies to better the care and experience provided to you and your family.

Ask us how you can get involved.

Please click link below to view our improvement:

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).  FRHC is protected by the Federal Tort Claim Act Program (FTCA).

Leave a Reply

Your email address will not be published. Required fields are marked *